Privacy Policy

1. Introduction

Closever Group ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or engage with our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

2.1 Information You Provide Directly

We may collect personal information that you voluntarily provide when you:

• Fill out our contact form (name, email address, message)
• Contact us by email or WhatsApp
• Request a consultation or quote
• Subscribe to our newsletter

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring URL
• IP address (anonymized where possible)

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request
• Send you administrative information (confirmations, updates)
• Improve our website and services
• Analyze usage patterns to enhance user experience
• Comply with legal obligations
• Protect against fraudulent or unauthorized activity

We do not sell, rent or trade your personal information to third parties for marketing purposes.

4. Data Sharing and Disclosure

We may share your information in the following limited circumstances:

• Service Providers: Third-party vendors who assist us in operating our website (e.g., form processing via Formspree) — bound by confidentiality agreements.
• Legal Requirements: When required by law, court order or governmental authority.
• Business Transfers: In connection with a merger, acquisition or sale of assets.
• With Your Consent: For any other purpose with your explicit consent.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are retained for up to 2 years for business correspondence purposes.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Objection: Object to the processing of your data.
• Portability: Request transfer of your data in a machine-readable format.

To exercise any of these rights, contact us at: contact@closevergroup.com

7. Cookies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. Note that disabling cookies may affect some functionality of our website.

8. Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: